September 1, 2004
Construction software company UDA Technologies announces the official release of UDA TotalCare, a new comprehensive protection plan designed to meet the needs of UDA's growing client base. UDA TotalCare provides both priority technical support and automatic product upgrades in a complete customer care package.
"UDA TotalCare is truly a client-driven initiative. We've found that our clients want an effortless way to protect their investment. That's why we created TotalCare, a program that combines the advantage of automatic upgrades with the confidence of priority technical support," said Michael Stevens, President of UDA Technologies.
UDA TotalCare extends the benefits of ConstructionOffice 2004, the leading project management system designed for small to medium sized construction-based businesses. "I purchased TotalCare because I've been using ConstructionOffice for a while now and I'm not using it to its full potential," said Eric Murray, owner of REM Construction. "I'm trying to get as organized as possible, and I'd like to be able to call someone for a quick solution."
Members of UDA TotalCare receive priority status when calling the support center, ensuring that their questions are answered immediately. TotalCare members are provided with quick step-by-step answers from qualified ConstructionOffice specialists for rapid problem resolution. The average response time for priority calls is only 5.7 minutes. TotalCare members can also access quick solutions through email and online remote support.
Major upgrades of ConstructionOffice are shipped to TotalCare members immediately upon release, giving them the latest, most feature-rich software available. Each upgrade is designed to provide better project management tools and to meet new requirements for the construction industry. Hundreds of new features are added to the ConstructionOffice system each year based on client requests and the latest industry standards.
Through automatic upgrades and rapid problem resolution, TotalCare provides members with the security of knowing their business management software is taken care of. UDAs continuing goal is to provide software tools that lower the cost of construction and streamline project management. UDA TotalCare accomplishes this goal by giving members the freedom to focus solely on what matters most, the success of their business.
Available in one- or two-year plans, UDA TotalCare plans start at just $149 to $299 per user and save customers an average of $300 annually in technical support and upgrade costs. For more information about UDA TotalCare, visit www.udatechnologies.com.