ConstructionOnline™ Expands Knowledge Base with Helpful, Direct FAQ Resources to Further Product Adoption

AUBURN, ALABAMA – Well-known for providing the industry’s highest-rated customer service, support, and training resources, UDA is excited to showcase a new series of articles recently added to the ConstructionOnline Knowledge Base. ConstructionOnline’s newly added Frequently Asked Questions (FAQs) articles are designed to provide direct, concise answers to common user inquiries - making it easy to succeed using the industry’s leading construction management software.

Thoughtfully researched and compiled by the ConstructionOnline Team, the new FAQ articles answer over 600 questions related to various topics across the platform and business best practices. Users can find these articles within the FAQ section of the Knowledge Base or by typing the question they have right in the search bar. FAQ articles are currently available for the following topics:

System Requirements
Company Cost Codes
Company Contacts & Company Employee Permissions
Projects
Contacts
Managing ClientLink™ and TeamLink™ Users
Lead Tracking
Opportunities
Estimating
Items Database & Costbooks
Client Selections
Change Orders
Invoicing
Accounting Integrations
Integrating with QuickBooks Online and QuickBooks Desktop
Scheduling
Calendars
GamePlan™
Daily Logs
Time Tracking
Punch Lists
Checklists
To Dos
Communication Tools including - Envoy™ Chat, Messages, Inbound Emails, Announcements, and Call Logs
RFIs
Submittals
Transmittals
Redline™ Planroom & Takeoff
Files and Photos
Using ClientLink™ and TeamLink™
SuiteLink™, Connecting ConstructionSuite and ConstructionOnline
ConstructionOnline's API

The ConstructionOnline Knowledge Base currently provides a library of more than 1650 help resources, including how-to articles, feature overviews, getting started guides, FAQs, visual workflows, and more—all developed and maintained by UDA’s expert, in-house Content Team. To keep up with ConstructionOnline’s ever-growing momentum, new help resources are actively in development and regularly published to the Knowledge Base on a weekly basis.